Reputation Audit

Does your online reputation make the right first impression?

We help brands assess their Reputation Management strengths, weaknesses, opportunities, and threats to unlock transformative growth. Fratzke performs an in-depth audit of your brand's current Reputation Management performance and how it compares to your competition.

Once the Reputation Management Audit gives us the lay of the land, we’ll move into the strategic planning phase, which includes objectives and key results, a comprehensive reputation strategy, and a prioritized action plan.

Reputation Management benchmarks we assess

• Third Party Reviews 
• Customer Sentiment
• Employee Sentiment
• Online Reputation (Public Affairs)
• Competitive Analysis
• And More! 

Questions we can help your business answer

• How can I improve my online reputation?
• How can I increase my credibility with potential customers?
• How do I encourage customers to give us reviews?
• Is my Reputation Management software worth the money?

Your reputation audit deliverables

• Audit Report
• Performance Benchmarks
• Competitive Intel
• Recommendations 
• Audit Review Session